Hello, I'm
Preeti Agrawal
Product Leader | AI & Analytics | Growth Systems
10+ years of experience across e-commerce, D2C, SaaS, and fintech, building data-driven and AI-enabled products that deliver measurable business impact.
What I Do
AI-Enabled Products
Building intelligent systems using GenAI, ML, NLP, and Computer Vision to automate and enhance user experiences.
Analytics & Growth
Designing data-driven growth systems, analytics platforms, and experimentation frameworks that drive measurable outcomes.
Automation Systems
Creating intelligent automation solutions that reduce operational costs, improve efficiency, and scale operations.
My Journey
Founder
Trumee (AI-enabled D2C Fashion)
Founded an AI-enabled D2C women's fashion brand to validate AI-driven demand and inventory solutions.
Product Manager
AlphaSense (SaaS/FinTech)
Led Client Analytics Platform, Unified Analytics, BI Chatbot, and NPS infrastructure optimization.
Product Manager
Amazon Development Center
Led catalog deduplication (NLP/CV), defect removal automation, and A/B testing for marketing campaigns.
PM - Analytics & Growth (AVP)
RBL Bank (FinTech)
Led leads management, marketing analytics, WhatsApp adoption, and personalized offers experimentation.
PGP Student
Indian School of Business
Post Graduate Programme in IT & Marketing. Career pivot from QA to Product Management.
QA Engineer (QAE1)
Amazon Development Center
Built automation frameworks for FBA supply chain with ~$34M cost savings.
QA Engineer
Commonfloor & Cognizant
Started career in QA automation at Cognizant (telecom) and Commonfloor (real estate tech).
Projects
Trumee
Founder | AI-enabled D2C Fashion | 2024-Present
Full P&L Ownership
End-to-End Business Lifecycle
Complete business ownership from sourcing to customer delivery, validating AI-driven demand and inventory solutions.
Post layoffs at AlphaSense, wanted hands-on experience in end-to-end business ownership to validate AI-driven solutions in a real market environment.
Led complete business lifecycle—sourcing, vendor negotiations, pricing, inventory planning, fulfillment, and customer delivery for an AI-enabled D2C fashion brand.
Improved supplier economics through strategic negotiations. Implemented inventory discipline practices. Optimized fulfillment workflows for efficiency.
Vendors & suppliers, fulfillment partners, payment providers (Razorpay), logistics (Shiprocket), platform (Shopify).
Chose lean operations over rapid scaling to validate unit economics before growth investment.
TrendRadar - Inventory Intelligence
Demand Sensing & Deadstock Reduction
Demand-sensing initiative aligning buying decisions with real-time fashion trends and historical sales signals.
Fashion retail suffers from high deadstock rates due to trend volatility. Traditional buying decisions rely on intuition rather than data signals.
Prototype demand-sensing system correlating real-time fashion trends with historical sales to enable faster, data-driven assortment decisions.
Multi-signal correlation: social trends (Instagram, Pinterest), search intent (Google Trends), inventory levels, and cultural events. Pattern DNA logic for trend scoring.
Built independently using Gemini Vision, Apify scrapers, Supabase, and n8n orchestration.
Prioritized correlated multi-signal confidence over single-source trend data for higher conviction buying.
Customer Acquisition & Retention
Data-Driven Growth & Lifecycle
Data-driven growth and lifecycle strategies across paid, email, and social channels exceeding industry benchmarks.
D2C brands struggle with high CAC and low retention. Industry benchmarks for cart recovery are 8-10%.
Comprehensive growth system covering acquisition channels, abandoned cart recovery, and customer reactivation campaigns.
Built data-driven strategies across paid ads, email sequences, and social engagement. Segmented users by behavior for personalized outreach.
Implemented using Shopify, email automation tools, Meta Ads, and analytics dashboards.
Focused on retention before acquisition to maximize LTV before scaling spend.
Funnel & Marketing Automation
GenAI-Powered Workflows
Generative AI automation for lifecycle communications and content workflows, dramatically reducing execution time.
Manual content creation and lifecycle messaging is time-consuming for solo founders. Needed to scale output without scaling team.
GenAI-powered automation for email sequences, product descriptions, social content, and customer communications.
Applied generative AI (GPT, Claude) with custom prompts for brand voice. Built n8n workflows for automated content pipelines.
Self-built using LLM APIs, n8n automation, and integration with Shopify and email platforms.
Used GenAI as a force multiplier for solo operations rather than replacing human judgment.
AlphaSense
Product Manager | B2B SaaS | 2023-2024
Client Analytics Platform
Customer-Facing Product
Helping enterprise customers understand product value, adoption, and ROI through transparent usage analytics.
Customers lacked visibility into how value was being realized. CS teams relied on manual data pulls. Renewal and expansion conversations were qualitative, not data-backed.
End-to-end client-facing analytics platform exposing feature usage, engagement metrics, and actionable insights for Admins, Power Users, and Leadership.
Partnered with CS/Sales to map decision journeys. Designed "Insight Cards" to convert data → recommendations. Defined metric definitions aligned to customer outcomes.
Customer Success & Sales (discovery), Data Engineering (instrumentation), Frontend & Backend Engineers, Leadership stakeholders.
Prioritized decision-driving insights over exhaustive analytics to ensure adoption.
Unified Real-Time Analytics Platform
Legacy → Event-Driven System
Replacing fragile legacy analytics with a scalable, trusted real-time system for 20+ teams.
Legacy system was batch-driven, slow, and failed at scale. Data leakage and missing datapoints created low trust. ~3M events/day with ~30% MoM growth made reliability a business risk.
Led product transition to real-time, event-driven analytics supporting high-volume ingestion, data quality, and near real-time decision-making.
Defined requirements for event ingestion, validation & schema consistency. Introduced data contracts. Balanced latency vs accuracy vs scalability. Standardized KPIs.
Data Engineering, Platform & Infra teams, Product & Engineering consumers, Leadership for migration planning.
Chose data trust over speed initially to restore confidence in analytics.
BI Chatbot for Internal Analytics
Self-Serve Analytics Enablement
Reducing analyst dependency via conversational UX for natural language data queries.
Teams repeatedly depended on analysts for SQL queries, metric clarifications, and recurring questions. This slowed decisions and overloaded the analytics team.
Conversational BI chatbot enabling non-technical teams to query data using natural language with Dialogflow integration.
Identified high-frequency queries. Designed conversational flows, fallbacks, and clarification states. Improved intent accuracy from ~72% → ~88%.
Analytics team, Data Engineering, Backend Engineers, Business stakeholders.
Designed conservative fallbacks to favor accuracy over speed.
NPS Infrastructure Optimization
Feedback Signal Quality
Improving feedback signal quality in enterprise SaaS through better survey infrastructure.
Existing NPS setup had low response rates, poor segmentation, and limited actionability for product decisions.
Redesigned NPS collection and analytics infrastructure to improve signal quality and downstream usability.
Amazon
Product Manager | Marketplace Scale | 2022-2023
Catalog Deduplication (NLP + CV)
ML-Assisted Automation
Improving catalog quality and discoverability at marketplace scale using ML-assisted deduplication.
Duplicate SKUs degraded CX, fragmented reviews, and created merchandising inefficiencies. Manual review was slow, error-prone, and couldn't scale.
End-to-end automated deduplication using NLP + Computer Vision with confidence-based automation and human-in-the-loop for low-confidence cases.
Combined image similarity (CNN embeddings), text similarity (cosine), and confidence scoring. Built review workflow for approve/reject/merge decisions.
ML Engineers, Catalog Operations, Platform Engineers, Business stakeholders.
Chose confidence-based automation with human oversight to avoid costly false positives while achieving scale.
Defect Removal Automation
Buyability & Discoverability
Improving buyability and discoverability of SKUs through automated defect-resolution workflows.
Significant SKUs were delisted due to catalog defects, still commercially viable, but invisible to customers due to manual resolution delays → lost sales and poor seller experience.
Automated defect-resolution workflows that identify eligible SKUs, resolve common defect patterns, and restore buyability at scale.
Identified high-frequency defect categories. Designed 3 automated workflows: detection → validation → resolution. Built safeguards for incorrect reinstatements.
Catalog Ops teams, Platform & tooling engineers, Seller experience stakeholders.
Focused on high-confidence defect categories first to maximize impact while controlling risk.
A/B Testing for Physical Lookbook
Offline Marketing Optimization
Optimizing offline marketing efficiency using experimentation and household-level deduplication.
Physical lookbook campaigns had high printing/distribution costs, risked waste from duplicate recipients, and lacked precise household-level targeting.
A/B testing framework with household-level deduplication to measure incremental lift and optimize campaign reach and ROI.
Built deduplication algorithm for household-level targeting. Created test vs control cohorts. Tracked incremental conversions and sales uplift.
Marketing teams, Data science & analytics, Campaign operations, Finance stakeholders.
Balanced cost efficiency with conversion impact, ensuring savings did not erode business outcomes.
RBL Bank
Product Manager - Analytics & Growth (AVP) | 2020-2022
Leads Management Module
Real-Time Lead Collection & Assignment
Real-time lead collection and assignment system using event-driven architecture for contact center optimization.
Sales conversion limited by delayed lead visibility, manual prioritization, and fragmented systems across channels. Leads were not reaching support teams in real-time.
Real-time lead collection module that captures leads across channels and automatically assigns them to customer support team individuals based on eligibility and intent.
Built event-driven architecture using AWS EventBridge for real-time event routing, AWS Lambda for serverless processing, and CleverTap for lead capture and assignment workflows.
Contact center teams, AWS cloud engineering, CleverTap integration team, Business stakeholders.
Real-time event routing
Serverless processing
Lead capture & assignment
Chose event-driven serverless architecture over batch processing to minimize lead response time and maximize conversion window.
Marketing Analytics Automation
Campaign Performance Tracking
End-to-end marketing analytics framework for campaign lifecycle tracking and attribution.
Campaign performance tracking was manual, delayed, inconsistent across channels, and difficult to attribute to outcomes.
Automated analytics framework covering campaign lifecycle, attribution to customer metrics, and self-serve dashboards.
Focused on actionable metrics instead of exhaustive reporting.
Pre-Approved Credit Card Journey
Digital Channel Integration
Segmentation-driven pre-approved credit card journey integrated across digital channels.
Pre-approved offers had suboptimal targeting and low conversion despite eligibility.
Defined eligibility and segmentation logic. Designed customer flows from offer → application → approval. Integrated backend decisioning.
Optimized for low-friction user experience over aggressive upsell.
WhatsApp Channel Adoption
Predictive Targeting
Driving WhatsApp adoption as a core engagement channel using ensemble classification models.
WhatsApp was underutilized as a customer communication channel despite high reach.
Designed ensemble classification model to identify likely adopters. Integrated WhatsApp into existing workflows. Coordinated cross-team rollout.
Used model-assisted targeting rather than blanket outreach to protect CX.
Personalized Offers & Experimentation
RFM Modeling & A/B Testing
Personalized offer strategies using RFM modeling and controlled A/B testing for vouchers.
Generic offers led to low engagement and wasted incentive spend.
Built RFM-based segments. Designed experiments to measure incremental lift. Selected optimal voucher strategies based on ROI.
Balanced personalization depth with operational simplicity.
AI Projects
End-to-end AI product ownership — from problem framing to system design, evaluation, and iteration in production-like environments.
AI Learning Assistant for K-12 Education
EdTech | GenAI | Multimodal AI
Personalized explanations, voice delivery, and curriculum-aligned learning using GenAI
Traditional EdTech struggles with one-size-fits-all explanations, language barriers, high video costs, and poor engagement.
AI assistant generating adaptive explanations via LLMs, grounded in curriculum via RAG, with multilingual TTS delivery.
Structured curriculum as modular chunks for retrieval
Layered prompts (system, concept, learner) + RAG grounding
TTS pipeline for scalable multilingual audio
Chose RAG + prompting over fine-tuning to maximize iteration speed and control costs.
SORTED — AI-First Learning Companion
EdTech | Agent Systems | Personalization
Helping learners build AI skills through guided journeys and hands-on practice
AI learning is fragmented: tools-first, no structured progression, low retention after tutorials.
AI-native app with progressive paths, agent-based mentors/reviewers, and dynamic difficulty adaptation.
Designing learning systems, not just AI features.
TrendRadar — Fashion Trend Intelligence
Retail | AI | Demand Sensing
Identifying high-conviction fashion trends before mass adoption using multi-signal correlation
Prioritized correlated confidence over raw volume for higher conviction.
Multi-Agent Stock Market Analysis
FinTech | CrewAI | Agent Systems
Collaborative AI agents for market research and signal synthesis
Used agents to simulate analyst diversity, not to chase prediction accuracy.
BI Agent using LangGraph
Analytics | LangGraph | Agent Workflows
Automating analytics queries via stateful agent workflows
Chose agent orchestration over monolithic prompts to improve reliability.
Skills & Expertise
Product & Strategy
AI & Technology
Technical Skills
Tools & Platforms
Education & Certifications
Education
Indian School of Business
2019 - 2020
PGP in IT & Marketing
IIIT Bangalore
2020 - 2021
PG Diploma - Data Science & ML
VIT University
2008 - 2012
Bachelor of Technology
Certifications
AI Generalist Bootcamp
Outskill | 2025
AI & Machine Learning Program
Scaler | 2024-2025
Product Management Certification
Duke + UpGrad | 2019-2020
AI Product Consulting
HLSR Technologies | 2025
Let's Connect
I'm always interested in discussing new opportunities, collaborations, or just connecting with fellow product enthusiasts.
Open to Opportunities
Looking for Product Leadership roles in AI-first companies, SaaS, or FinTech where I can drive growth through data-driven products and intelligent automation.