Hello, I'm

Preeti Agrawal

Product Leader | AI & Analytics | Growth Systems

10+ years of experience across e-commerce, D2C, SaaS, and fintech, building data-driven and AI-enabled products that deliver measurable business impact.

Product Leader
10+
Years Experience
$50M+
Business Impact
4
Industries
AI/ML
Specialization

What I Do

AI-Enabled Products

Building intelligent systems using GenAI, ML, NLP, and Computer Vision to automate and enhance user experiences.

Analytics & Growth

Designing data-driven growth systems, analytics platforms, and experimentation frameworks that drive measurable outcomes.

Automation Systems

Creating intelligent automation solutions that reduce operational costs, improve efficiency, and scale operations.

My Journey

My Journey
2024 - Present

Founder

Trumee (AI-enabled D2C Fashion)

Founded an AI-enabled D2C women's fashion brand to validate AI-driven demand and inventory solutions.

Full P&L Ownership AI/ML
2023 - 2024

Product Manager

AlphaSense (SaaS/FinTech)

Led Client Analytics Platform, Unified Analytics, BI Chatbot, and NPS infrastructure optimization.

$13.14M ARR 20+ Teams
2022 - 2023

Product Manager

Amazon Development Center

Led catalog deduplication (NLP/CV), defect removal automation, and A/B testing for marketing campaigns.

$29M+ Impact 7× Scale
2020 - 2022

PM - Analytics & Growth (AVP)

RBL Bank (FinTech)

Led leads management, marketing analytics, WhatsApp adoption, and personalized offers experimentation.

5% Conversion ↑ $100K Savings
2019 - 2020

PGP Student

Indian School of Business

Post Graduate Programme in IT & Marketing. Career pivot from QA to Product Management.

IT & Marketing
2017 - 2019

QA Engineer (QAE1)

Amazon Development Center

Built automation frameworks for FBA supply chain with ~$34M cost savings.

$34M Savings
2012 - 2017

QA Engineer

Commonfloor & Cognizant

Started career in QA automation at Cognizant (telecom) and Commonfloor (real estate tech).

Test Automation

Projects

Projects

Trumee

Founder | AI-enabled D2C Fashion | 2024-Present

Full P&L Ownership

End-to-End Business Lifecycle

12% Cost Reduction

Complete business ownership from sourcing to customer delivery, validating AI-driven demand and inventory solutions.

Why

Post layoffs at AlphaSense, wanted hands-on experience in end-to-end business ownership to validate AI-driven solutions in a real market environment.

What

Led complete business lifecycle—sourcing, vendor negotiations, pricing, inventory planning, fulfillment, and customer delivery for an AI-enabled D2C fashion brand.

How

Improved supplier economics through strategic negotiations. Implemented inventory discipline practices. Optimized fulfillment workflows for efficiency.

With Whom

Vendors & suppliers, fulfillment partners, payment providers (Razorpay), logistics (Shiprocket), platform (Shopify).

12% Operational Cost ↓ Full P&L Control
PM Judgment

Chose lean operations over rapid scaling to validate unit economics before growth investment.

TrendRadar - Inventory Intelligence

Demand Sensing & Deadstock Reduction

Deadstock ↓

Demand-sensing initiative aligning buying decisions with real-time fashion trends and historical sales signals.

Why

Fashion retail suffers from high deadstock rates due to trend volatility. Traditional buying decisions rely on intuition rather than data signals.

What

Prototype demand-sensing system correlating real-time fashion trends with historical sales to enable faster, data-driven assortment decisions.

How

Multi-signal correlation: social trends (Instagram, Pinterest), search intent (Google Trends), inventory levels, and cultural events. Pattern DNA logic for trend scoring.

With Whom

Built independently using Gemini Vision, Apify scrapers, Supabase, and n8n orchestration.

Reduced Overstock Risk Faster Assortment Decisions
PM Judgment

Prioritized correlated multi-signal confidence over single-source trend data for higher conviction buying.

Customer Acquisition & Retention

Data-Driven Growth & Lifecycle

12% Cart Recovery

Data-driven growth and lifecycle strategies across paid, email, and social channels exceeding industry benchmarks.

Why

D2C brands struggle with high CAC and low retention. Industry benchmarks for cart recovery are 8-10%.

What

Comprehensive growth system covering acquisition channels, abandoned cart recovery, and customer reactivation campaigns.

How

Built data-driven strategies across paid ads, email sequences, and social engagement. Segmented users by behavior for personalized outreach.

With Whom

Implemented using Shopify, email automation tools, Meta Ads, and analytics dashboards.

12% Cart Recovery 7% Reactivation Above Industry Avg
PM Judgment

Focused on retention before acquisition to maximize LTV before scaling spend.

Funnel & Marketing Automation

GenAI-Powered Workflows

70% Faster Execution

Generative AI automation for lifecycle communications and content workflows, dramatically reducing execution time.

Why

Manual content creation and lifecycle messaging is time-consuming for solo founders. Needed to scale output without scaling team.

What

GenAI-powered automation for email sequences, product descriptions, social content, and customer communications.

How

Applied generative AI (GPT, Claude) with custom prompts for brand voice. Built n8n workflows for automated content pipelines.

With Whom

Self-built using LLM APIs, n8n automation, and integration with Shopify and email platforms.

70% Time Savings Improved Conversion Scalable Output
PM Judgment

Used GenAI as a force multiplier for solo operations rather than replacing human judgment.

AlphaSense

Product Manager | B2B SaaS | 2023-2024

Client Analytics Platform

Customer-Facing Product

$13.14M ARR Impact

Helping enterprise customers understand product value, adoption, and ROI through transparent usage analytics.

Why

Customers lacked visibility into how value was being realized. CS teams relied on manual data pulls. Renewal and expansion conversations were qualitative, not data-backed.

What

End-to-end client-facing analytics platform exposing feature usage, engagement metrics, and actionable insights for Admins, Power Users, and Leadership.

How

Partnered with CS/Sales to map decision journeys. Designed "Insight Cards" to convert data → recommendations. Defined metric definitions aligned to customer outcomes.

With Whom

Customer Success & Sales (discovery), Data Engineering (instrumentation), Frontend & Backend Engineers, Leadership stakeholders.

7+ Pilot Clients ~$13.14M ARR Stronger Renewals
PM Judgment

Prioritized decision-driving insights over exhaustive analytics to ensure adoption.

Unified Real-Time Analytics Platform

Legacy → Event-Driven System

3M Events/Day

Replacing fragile legacy analytics with a scalable, trusted real-time system for 20+ teams.

Why

Legacy system was batch-driven, slow, and failed at scale. Data leakage and missing datapoints created low trust. ~3M events/day with ~30% MoM growth made reliability a business risk.

What

Led product transition to real-time, event-driven analytics supporting high-volume ingestion, data quality, and near real-time decision-making.

How

Defined requirements for event ingestion, validation & schema consistency. Introduced data contracts. Balanced latency vs accuracy vs scalability. Standardized KPIs.

With Whom

Data Engineering, Platform & Infra teams, Product & Engineering consumers, Leadership for migration planning.

~3M Events/Day 60% Error Reduction 20+ Teams Enabled
PM Judgment

Chose data trust over speed initially to restore confidence in analytics.

BI Chatbot for Internal Analytics

Self-Serve Analytics Enablement

2 Days → Hours

Reducing analyst dependency via conversational UX for natural language data queries.

Why

Teams repeatedly depended on analysts for SQL queries, metric clarifications, and recurring questions. This slowed decisions and overloaded the analytics team.

What

Conversational BI chatbot enabling non-technical teams to query data using natural language with Dialogflow integration.

How

Identified high-frequency queries. Designed conversational flows, fallbacks, and clarification states. Improved intent accuracy from ~72% → ~88%.

With Whom

Analytics team, Data Engineering, Backend Engineers, Business stakeholders.

~2 Days Response ↓ 72%→88% Accuracy 30-40% Requests ↓
PM Judgment

Designed conservative fallbacks to favor accuracy over speed.

NPS Infrastructure Optimization

Feedback Signal Quality

6% Response ↑

Improving feedback signal quality in enterprise SaaS through better survey infrastructure.

Why

Existing NPS setup had low response rates, poor segmentation, and limited actionability for product decisions.

What

Redesigned NPS collection and analytics infrastructure to improve signal quality and downstream usability.

~6% Response ↑ in 3.5mo Better Segmentation

Amazon

Product Manager | Marketplace Scale | 2022-2023

Catalog Deduplication (NLP + CV)

ML-Assisted Automation

$4M QoQ GMS

Improving catalog quality and discoverability at marketplace scale using ML-assisted deduplication.

Why

Duplicate SKUs degraded CX, fragmented reviews, and created merchandising inefficiencies. Manual review was slow, error-prone, and couldn't scale.

What

End-to-end automated deduplication using NLP + Computer Vision with confidence-based automation and human-in-the-loop for low-confidence cases.

How

Combined image similarity (CNN embeddings), text similarity (cosine), and confidence scoring. Built review workflow for approve/reject/merge decisions.

With Whom

ML Engineers, Catalog Operations, Platform Engineers, Business stakeholders.

7× Scale (13K→90K) 7 Days → 1 Day 5%→2% Error Rate ~$4M QoQ GMS
PM Judgment

Chose confidence-based automation with human oversight to avoid costly false positives while achieving scale.

Defect Removal Automation

Buyability & Discoverability

$20M GMS / 6mo

Improving buyability and discoverability of SKUs through automated defect-resolution workflows.

Why

Significant SKUs were delisted due to catalog defects, still commercially viable, but invisible to customers due to manual resolution delays → lost sales and poor seller experience.

What

Automated defect-resolution workflows that identify eligible SKUs, resolve common defect patterns, and restore buyability at scale.

How

Identified high-frequency defect categories. Designed 3 automated workflows: detection → validation → resolution. Built safeguards for incorrect reinstatements.

With Whom

Catalog Ops teams, Platform & tooling engineers, Seller experience stakeholders.

~$20M GMS / 6mo 4× Scaled 3 Workflows
PM Judgment

Focused on high-confidence defect categories first to maximize impact while controlling risk.

A/B Testing for Physical Lookbook

Offline Marketing Optimization

$5M Savings

Optimizing offline marketing efficiency using experimentation and household-level deduplication.

Why

Physical lookbook campaigns had high printing/distribution costs, risked waste from duplicate recipients, and lacked precise household-level targeting.

What

A/B testing framework with household-level deduplication to measure incremental lift and optimize campaign reach and ROI.

How

Built deduplication algorithm for household-level targeting. Created test vs control cohorts. Tracked incremental conversions and sales uplift.

With Whom

Marketing teams, Data science & analytics, Campaign operations, Finance stakeholders.

$5M Cost Savings 50% YoY Sales ↑
PM Judgment

Balanced cost efficiency with conversion impact, ensuring savings did not erode business outcomes.

RBL Bank

Product Manager - Analytics & Growth (AVP) | 2020-2022

Leads Management Module

Real-Time Lead Collection & Assignment

5% Conversion ↑

Real-time lead collection and assignment system using event-driven architecture for contact center optimization.

Why

Sales conversion limited by delayed lead visibility, manual prioritization, and fragmented systems across channels. Leads were not reaching support teams in real-time.

What

Real-time lead collection module that captures leads across channels and automatically assigns them to customer support team individuals based on eligibility and intent.

How

Built event-driven architecture using AWS EventBridge for real-time event routing, AWS Lambda for serverless processing, and CleverTap for lead capture and assignment workflows.

With Whom

Contact center teams, AWS cloud engineering, CleverTap integration team, Business stakeholders.

Technical Architecture
AWS EventBridge

Real-time event routing

AWS Lambda

Serverless processing

CleverTap

Lead capture & assignment

5% Conversion ↑ Real-Time Assignment Faster Lead Response
PM Judgment

Chose event-driven serverless architecture over batch processing to minimize lead response time and maximize conversion window.

Marketing Analytics Automation

Campaign Performance Tracking

End-to-end marketing analytics framework for campaign lifecycle tracking and attribution.

Why

Campaign performance tracking was manual, delayed, inconsistent across channels, and difficult to attribute to outcomes.

What

Automated analytics framework covering campaign lifecycle, attribution to customer metrics, and self-serve dashboards.

PM Judgment

Focused on actionable metrics instead of exhaustive reporting.

Pre-Approved Credit Card Journey

Digital Channel Integration

0.65% Conversion ↑

Segmentation-driven pre-approved credit card journey integrated across digital channels.

Why

Pre-approved offers had suboptimal targeting and low conversion despite eligibility.

How

Defined eligibility and segmentation logic. Designed customer flows from offer → application → approval. Integrated backend decisioning.

PM Judgment

Optimized for low-friction user experience over aggressive upsell.

WhatsApp Channel Adoption

Predictive Targeting

3.5% QoQ ↑

Driving WhatsApp adoption as a core engagement channel using ensemble classification models.

Why

WhatsApp was underutilized as a customer communication channel despite high reach.

How

Designed ensemble classification model to identify likely adopters. Integrated WhatsApp into existing workflows. Coordinated cross-team rollout.

PM Judgment

Used model-assisted targeting rather than blanket outreach to protect CX.

Personalized Offers & Experimentation

RFM Modeling & A/B Testing

$100K+ Savings

Personalized offer strategies using RFM modeling and controlled A/B testing for vouchers.

Why

Generic offers led to low engagement and wasted incentive spend.

How

Built RFM-based segments. Designed experiments to measure incremental lift. Selected optimal voucher strategies based on ROI.

2.5% Spending ↑ $100K Voucher Savings $0.23M Annual Savings
PM Judgment

Balanced personalization depth with operational simplicity.

AI Projects

End-to-end AI product ownership — from problem framing to system design, evaluation, and iteration in production-like environments.

AI Learning Assistant for K-12 Education

EdTech | GenAI | Multimodal AI

Completed

Personalized explanations, voice delivery, and curriculum-aligned learning using GenAI

LLMs RAG TTS Multilingual n8n
Why

Traditional EdTech struggles with one-size-fits-all explanations, language barriers, high video costs, and poor engagement.

What

AI assistant generating adaptive explanations via LLMs, grounded in curriculum via RAG, with multilingual TTS delivery.

System Architecture
Content Layer

Structured curriculum as modular chunks for retrieval

LLM Layer

Layered prompts (system, concept, learner) + RAG grounding

Voice Layer

TTS pipeline for scalable multilingual audio

AI PM Judgment

Chose RAG + prompting over fine-tuning to maximize iteration speed and control costs.

SORTED — AI-First Learning Companion

EdTech | Agent Systems | Personalization

In Progress

Helping learners build AI skills through guided journeys and hands-on practice

Multi-Agent LangGraph Memory Layer
Why

AI learning is fragmented: tools-first, no structured progression, low retention after tutorials.

What

AI-native app with progressive paths, agent-based mentors/reviewers, and dynamic difficulty adaptation.

AI PM Focus

Designing learning systems, not just AI features.

TrendRadar — Fashion Trend Intelligence

Retail | AI | Demand Sensing

Active

Identifying high-conviction fashion trends before mass adoption using multi-signal correlation

Gemini Vision Apify Supabase n8n
Signal Correlation Strategy
Social (Spark)
Search (Intent)
Inventory (Reality)
Culture (Multiplier)
AI PM Judgment

Prioritized correlated confidence over raw volume for higher conviction.

Multi-Agent Stock Market Analysis

FinTech | CrewAI | Agent Systems

Completed

Collaborative AI agents for market research and signal synthesis

CrewAI Python Financial APIs
AI PM Judgment

Used agents to simulate analyst diversity, not to chase prediction accuracy.

BI Agent using LangGraph

Analytics | LangGraph | Agent Workflows

Completed

Automating analytics queries via stateful agent workflows

LangGraph Python SQL
AI PM Judgment

Chose agent orchestration over monolithic prompts to improve reliability.

Skills & Expertise

Product & Strategy

Market Research UX Design Product Roadmap GTM Strategy A/B Testing User Analytics PRD Writing

AI & Technology

Generative AI LLMs RAG Systems NLP Computer Vision Multi-Agent Systems LangGraph CrewAI

Technical Skills

Python SQL AWS GCP BigQuery N8N Supabase

Tools & Platforms

Pendo JIRA Salesforce Tableau Figma Shopify Dialogflow

Education & Certifications

Education

Indian School of Business

2019 - 2020

PGP in IT & Marketing

IIIT Bangalore

2020 - 2021

PG Diploma - Data Science & ML

VIT University

2008 - 2012

Bachelor of Technology

Certifications

AI Generalist Bootcamp

Outskill | 2025

AI & Machine Learning Program

Scaler | 2024-2025

Product Management Certification

Duke + UpGrad | 2019-2020

AI Product Consulting

HLSR Technologies | 2025

Let's Connect

I'm always interested in discussing new opportunities, collaborations, or just connecting with fellow product enthusiasts.

Open to Opportunities

Looking for Product Leadership roles in AI-first companies, SaaS, or FinTech where I can drive growth through data-driven products and intelligent automation.